Privacy Policy

This Privacy Policy describes how Anthony's Coal Fired Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, and safeguards your personal information when you visit our website anthonys-coalpizza.digital, place orders online, sign up for our loyalty program, or otherwise interact with our services. Please read this policy carefully. By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

We are committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner, consistent with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act). If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

1. Who We Are

Anthony's Coal Fired Pizza is a food service company operating within the United States, delivering authentic coal-fired pizza and related dining experiences to our valued customers. Our digital presence is managed through our website at anthonys-coalpizza.digital.

2. Information We Collect

We collect various categories of personal information depending on how you interact with us. The types of information we collect are described in detail below.

2.1 Personal Identification Information

When you create an account, place an order, make a reservation, sign up for our mailing list, or contact us directly, we may collect the following personal identification details:

• Full name
• Email address
• Phone number
• Mailing address or delivery address
• Date of birth (for age verification and birthday promotions)
• Username and password (for account holders)
• Profile photo or avatar (if voluntarily uploaded)

2.2 Payment and Financial Information

When you place an order or make a purchase through our website, we collect payment-related information. Please note that we do not store full credit or debit card numbers on our servers. Payment processing is handled by trusted, PCI-DSS-compliant third-party payment processors. We may, however, retain:

• Last four digits of your payment card
• Billing address
• Transaction history and order amounts
• Payment method type (e.g., Visa, Mastercard, PayPal)

2.3 Order and Transaction Data

We collect information related to your purchases and interactions with our menu, including:

• Items ordered and order history
• Order preferences, customizations, and special dietary notes
• Delivery instructions and pickup preferences
• Feedback, reviews, and ratings submitted
• Loyalty points accumulated and redeemed

2.4 Usage Data and Technical Information

When you visit anthonys-coalpizza.digital, our servers and analytics tools automatically collect certain technical and usage information, including:

• IP address
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Referring URL (the website you visited before ours)
• Pages viewed, links clicked, and navigation paths on our site
• Date and time of your visit
• Time spent on individual pages
• Search queries made on our website

2.5 Location Data

With your permission, we may collect your precise or approximate geographic location to help you find the nearest Anthony's Coal Fired Pizza location or to facilitate delivery services. You may disable location tracking at any time through your device or browser settings.

2.6 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior on our website. For a full description of the cookies we use, please refer to Section 9 of this policy and our dedicated Cookie Policy available on our website.

2.7 Communications Data

If you contact us via email, phone, live chat, social media, or any other channel, we may collect and retain the contents of those communications, including your name, contact details, and the substance of any inquiry, complaint, or feedback you submit.

2.8 User-Generated Content

If you submit photos, reviews, comments, or other content through our website or social media platforms associated with Anthony's Coal Fired Pizza, we may collect and process that content.

3. How We Use Your Information

We use the personal information we collect for legitimate business purposes, including but not limited to the following:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders (online ordering, delivery, and pickup)
• Managing your account and providing access to loyalty rewards
• Sending order confirmations, receipts, and status updates
• Facilitating table reservations and managing waitlists
• Responding to customer service inquiries and resolving disputes

3.2 Marketing and Promotional Communications

• Sending promotional emails, newsletters, and special offers (with your consent where required)
• Personalizing your experience by displaying relevant menu items, deals, and content based on your order history and preferences
• Administering contests, sweepstakes, and loyalty programs
• Sending SMS or push notifications about offers and updates (if you have opted in)

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us at [email protected].

3.3 Analytics and Website Improvement

• Analyzing user behavior and website traffic to improve the functionality, design, and content of anthonys-coalpizza.digital
• Understanding customer preferences and trends to inform menu development and business decisions
• Conducting market research and customer satisfaction surveys
• Testing new features and website functionality

3.4 Security and Fraud Prevention

• Detecting, investigating, and preventing fraudulent transactions, unauthorized access, and other illegal activities
• Protecting the security and integrity of our website, systems, and customers
• Verifying your identity when you access account features

3.5 Legal Compliance

• Complying with applicable federal, state, and local laws and regulations
• Responding to lawful requests from courts, law enforcement agencies, or regulatory authorities
• Enforcing our Terms of Service and other agreements
• Establishing, exercising, or defending legal claims

4. Legal Basis for Processing

As a business operating in the United States, we process your personal information based on the following grounds:

• Contractual Necessity: Processing is necessary to fulfill your orders and provide our services.
• Legitimate Interests: We process data for our legitimate business interests, including improving our services, preventing fraud, and marketing our products, provided these interests are not overridden by your privacy rights.
• Consent: Where required by law, we will obtain your explicit consent before processing your personal data for specific purposes, such as marketing emails or location tracking.
• Legal Obligation: Processing may be necessary to comply with a legal obligation under applicable U.S. federal or state law.

5. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own independent marketing purposes. However, we may share your information with trusted partners and service providers in the following circumstances:

5.1 Service Providers and Business Partners

We engage third-party companies to perform services on our behalf. These service providers are contractually obligated to use your data solely to provide services to us and must implement appropriate security measures. Categories of service providers include:

• Payment processors and financial institutions (e.g., Stripe, Square, PayPal)
• Delivery and logistics partners
• Website hosting and cloud infrastructure providers
• Email marketing platforms (e.g., Mailchimp, Klaviyo)
• Customer relationship management (CRM) software providers
• Analytics providers (e.g., Google Analytics)
• IT support, security, and maintenance vendors
• Loyalty program technology providers

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, law enforcement agencies, or other parties when we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, subpoena, court order, or regulatory request
• Protect and defend the rights or property of Anthony's Coal Fired Pizza
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the general public

5.3 Business Transfers

In the event that Anthony's Coal Fired Pizza undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website before your data becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your information with other third parties when you have given us explicit consent to do so.

6. Data Security Measures

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your data against unauthorized access, loss, misuse, disclosure, alteration, or destruction. Our security measures include:

6.1 Technical Safeguards

• Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption for all data transmitted between your browser and our servers
• Encryption of sensitive data at rest using industry-standard encryption protocols
• Firewalls and intrusion detection systems
• Regular security vulnerability assessments and penetration testing
• Secure, tokenized payment processing in compliance with PCI-DSS standards
• Multi-factor authentication for administrative access to systems

6.2 Administrative Safeguards

• Access controls limiting employee access to personal data on a need-to-know basis
• Regular staff training on data protection and privacy best practices
• Data protection policies and procedures reviewed at least annually
• Data processing agreements with all third-party service providers
• Incident response and data breach notification procedures

6.3 Physical Safeguards

• Secure physical access controls to servers and data centers
• Secure disposal of physical media containing personal data

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention practices are as follows:

When your personal information is no longer required, we will securely delete or anonymize it. If deletion is not immediately possible (e.g., because data is stored in backup archives), we will securely isolate the data and protect it from further processing until deletion is possible.

8. Your Privacy Rights

Depending on your state of residence within the United States, you may have specific rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

8.1 Rights for All U.S. Residents

• Right to Know / Access: You have the right to request information about the personal data we hold about you and how we use it.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt Out of Marketing: You have the right to opt out of receiving marketing communications from us at any time.

8.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to Know About Data Collection: The right to request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Know About Data Sharing: The right to know the categories of third parties with whom we share your personal information.
• Right to Opt Out of Sale or Sharing: The right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes. To exercise this right, visit our "Do Not Sell or Share My Personal Information" link on our website or email us at [email protected].
• Right to Limit Use of Sensitive Personal Information: The right to limit our use of sensitive personal information to only that which is necessary to perform the services you request.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level of quality of service because you exercised your privacy rights.
• Right to Data Portability: The right to receive a copy of your personal information in a portable, machine-readable format where technically feasible.

8.3 How to Exercise Your Rights

To exercise any of your privacy rights, please submit a verifiable consumer request by:

• Emailing us at: [email protected]
• Visiting our website: anthonys-coalpizza.digital

We will respond to your request within 45 days of receipt. If we require additional time, we will notify you within the initial 45-day period and may extend our response by an additional 45 days (90 days total), as permitted by applicable law. We may need to verify your identity before processing your request to protect your privacy and the privacy of others.

You may designate an authorized agent to submit requests on your behalf. To do so, you must provide written authorization or a valid power of attorney. We may require verification of your identity directly before honoring a request submitted by an authorized agent.

9. Cookies and Tracking Technologies

Our website, anthonys-coalpizza.digital, uses cookies and similar tracking technologies to enhance your browsing experience, analyze site performance, and deliver targeted advertising.

9.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly. These cannot be disabled without impairing site functionality.
• Performance and Analytics Cookies: Collect anonymous information about how visitors use our website (e.g., Google Analytics) to help us improve the site.
• Functionality Cookies: Remember your preferences and settings, such as your saved cart items or preferred location.
• Targeting and Advertising Cookies: Used to deliver personalized advertisements and track the effectiveness of our marketing campaigns across websites.

9.2 Managing Your Cookie Preferences

You can control and manage cookies through:

• Our cookie consent banner, which appears when you first visit our website
• Your browser settings (most browsers allow you to block or delete cookies)
• Opt-out tools provided by third-party analytics providers (e.g., Google Analytics Opt-Out Browser Add-on)
• The Digital Advertising Alliance's opt-out tool at optout.aboutads.info

Please note that disabling certain cookies may affect the functionality and performance of our website. For detailed information about the specific cookies we use, their purposes, and how to manage them, please refer to our full Cookie Policy available on anthonys-coalpizza.digital.

10. Children's Privacy

Our website and online services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13, or in the case of certain state laws, children under the age of 16, without verified parental consent.

Our practices comply with the Children's Online Privacy Protection Act (COPPA) of the United States. If we become aware that we have inadvertently collected personal information from a child under the applicable age threshold, we will take immediate steps to delete that information from our systems.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we may take appropriate action.

11. International Data Transfers

Anthony's Coal Fired Pizza is a U.S.-based company, and your personal information is primarily collected, stored, and processed within the United States. However, some of our third-party service providers (such as cloud hosting, analytics, or email marketing platforms) may process your data in countries outside of the United States.

If your personal information is transferred internationally, we ensure that appropriate safeguards are in place to protect your data consistent with this Privacy Policy and applicable law. These safeguards may include:

• Standard contractual clauses approved by relevant data protection authorities
• Ensuring service providers are located in countries deemed to provide adequate levels of data protection
• Other legally recognized transfer mechanisms as required by applicable law

By using our services, you acknowledge and consent to the transfer, storage, and processing of your personal information in the United States and potentially in other countries where our service providers operate.

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or services that are not operated or controlled by Anthony's Coal Fired Pizza. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit, as we have no control over and assume no responsibility for their content, privacy practices, or policies.

Examples of third-party services linked from or integrated into our website may include:

• Social media platforms (Facebook, Instagram, Twitter/X)
• Online review platforms (Yelp, Google Reviews, TripAdvisor)
• Delivery partners (DoorDash, Uber Eats, Grubhub)
• Mapping services (Google Maps)

13. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not wish to be tracked. Currently, there is no universally accepted standard for responding to DNT signals. Our website does not currently respond to DNT browser signals. However, you can manage your tracking preferences through our cookie consent tool and the other opt-out mechanisms described in this policy.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable laws, or for other operational, legal, or regulatory reasons. We will notify you of material changes by:

• Posting the updated Privacy Policy on this page with a revised "Last Updated" date
• Sending an email notification to the email address associated with your account (for significant changes)
• Displaying a prominent notice on our website homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

15. Filing a Complaint

If you believe that your privacy rights have been violated or that we have failed to comply with applicable privacy laws, we encourage you to contact us directly first so that we can address your concerns promptly.

You may also have the right to file a complaint with the relevant regulatory authority. In the United States, the primary federal regulatory authority for consumer privacy and data protection matters is:

If you are a California resident and believe your CCPA/CPRA rights have been violated, you may also contact:

Additionally, the California Attorney General's office handles CCPA enforcement complaints:

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team using the information below. We are committed to addressing your inquiries promptly and transparently.

When contacting us about your privacy rights, please include your full name, email address, the nature of your request, and, if applicable, your state of residence so that we can identify the correct rights that apply to you and respond appropriately.